Friday, 25 April 2014

Are you buying counterfeits or originals HP cartridges?

The very idea that you might be buying counterfeit cartridges without knowing it can come as quite a shock. But we can’t ignore the facts. There were an estimated 20 million counterfeit cartridges, packaging and components seized over the past four years across the region.

HP has developed 4 easy ways for you to check for counterfeit cartridges to protect every customers:

1. Authenticate using your smartphone
2. Examine the security seal
3. Validate the serial number online
4. NEW: Examine the Tamper Evident Label




The new Tamper Evident Label on each flap of the HP Toner package is designed to protect you from counterfeits. Look for these 3 tell-tale signs that your cartridge may have been tampered with:

 The lines in the pattern do not match
 The label is coloured rather than transparent
 The text changes on the label to show ‘seal is void’



For an additional check, the HP logos in the blue strip should always show:

 “OK” and “√” move in opposite directions when tilting the box front to
back
 “OK” and “√” move in the same direction when tilting the box left to
right

What can you do?

1. Check which Original HP Toner models in your market will have the
Tamper Evident Label in the table below
2. Look for the labels on these models and report any suspected
counterfeits @ www.hp.com/apac/acf

Let’s eliminate the risk of counterfeits together – today.

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